TrakCare Solution Guide

Section 1: TrakCare System Management Tools

At InterSystems, we understand that users want their hospital information systems to mirror the way they work. To provide unparalleled flexibility in meeting the unique needs of specific geographies and clients, TrakCare comes with a series of powerful tools that allow clients to configure the system around their specific workflows and to manage access to applications and data. Tools available include:

• Menu Manager
• Workflow Manage
• Layout Editor and Column Editor
• Language Support
• Security
• User-Defined Help Text
• Questionnaires
• Custom Development
  • User-Defined Functions
  • Custom Scripts
• Report Generation and Printing

Menu Manager allows menus to be defined for an individual user or for groups of users. Each menu is defined by its start page, which is usually a presentation of the patient data that best suits the user. This may be a patient list for a desired ward, a floor plan for a patient’s desired location, a clinic list for some or all outpatient appointments scheduled for the day, a theatre list specific to a location for a day, or a sample collection list for a pathology collector. These are configurable to the user’s security group.

The start page allows the user to identify the patient either by selecting the patient from a list or by searching for the patient, and then perform the desired function. A main menu header consists of the most frequently used menu options that the user requires in a day. These menus within the main menu headers may be module-specific or may cross modules as required. TrakCare distributes a standard set of main menu headers, but each site can customise these as desired. Each TrakCare menu drives and initiates a workflow.

Example Start Page: Foor Plan

Example Start Page: Main Ward List

Workflow Manager allows users to establish a desired sequence of tasks to be performed depending upon conditions and functions required by the user as well as secondary processes such as print jobs, alerts, and messages.

Workflow Manager is an intuitive tool that creates tailored step-bystep prompts for the processes and tasks required of each staff member. Containing up to 90% of an employee’s workflow on a single personalised screen, it ensures consistency of quality and processes throughout the facility. The highly visible documented workflow has also proven to be instrumental in reducing staff training time.

Example: Emergency Scenario

1. Patient presents to the Emergency department
2. Patient fills out an admission form:
   • Receptionist searches the database for the patient to see if he has been admitted to the hospital on a previous occasion
   • Receptionist updates the patient’s demographics
   • Receptionist enters next of kin details
   • Receptionist enters other address details
   • Receptionist completes admission details
   • Condition ? if the admission is a traffic accident presentation, receptionist enters traffic accident details
   • Receptionist starts the process again for the next patient

To automate the previous scenario, the following screen shot outlines the suggested workflow for each individual step in the process.

Example: Workflow

Layout Editor allows all activity in TrakCare to be conducted using a standard keyboard and/or mouse. Layout Editor is one of the key tools that makes TrakCare so intuitive for users.

Layout Editor enables staff to tailor screens to suit their requirements after the application has gone live. This means that less adaptation is required in advance, so TrakCare can be up and running in less time. It also allows screens to be changed as job functions change.

Tailoring can be as diverse as assigning default values and mandatory fields to speed the input process to assigning user preferences for screen sizes, which may range from a small format mobile device screen to a large plasma screen.

Functions include:

• View Toolbox
• Move a Field
• Delete a Field
• Add a Field
• Make a Field “Mandatory”
• Make a Field “Display Only”
• Show Properties
• Change Field Names
• Hyperlinks
• Field Tab Sequence

When a list of records is displayed on the screen, Column Editor allows the hospital to define the characteristics of the list including:

• What columns will appear on the list, including column width and wrap details
• The sequence in which the columns will appear
• The default sequence in which the records will display
• Columns by which the list can then be sorted
• The number of records per screen to be displayed
• Whether the list may be printed

Language Support in TrakCare’s Translation Engine enables clients to readily translate all screens, captions, messages, and error messages, to provide user interface in other languages. Translations can be carried out globally across the system or locally to a specific screen. Language preference can also be set for each user, and when the user logs on, the system will automatically default to the preferred language.

In Indonesian hospitals for example, TrakCare can not only display a set of results to doctors in either Bahasa Indonesia or English depending on preferences, but the same results can also be viewed on a split screen showing both languages at the same time.

Dual-language formats for names are also accepted, as shown below.

Example: Dual-Language

In addition TrakCare offers support for a variety of:

• Languages (Arabic shown above)
• Unknown/estimated dates of birth (denoted by ?? as above)
• Date formats including the Hijri and Christian calendars
  (Hijri dates denoted in brackets as below)
• Patient confidentiality features (Anonymous is triggered via an optional flag)

Example: Patient Banner

Security details located in Section 3.1 (TrakCare Technical Features).

User-Defined Help Text includes a contextual online help feature at both the function and field levels. By selecting the F2 key, help for the function being executed is displayed. Hospitals are encouraged to refine the Help documentation to include details of the work practices within the hospital. Similarly, by moving the cursor over a user-enterable data item, a tool-tip field can be displayed.

Example: Typical User-Defined Help Screen

Questionnaires offers an intuitive assessment and information-gathering tool that can be defined by a clinical speciality to suit his individual requirements. Questionnaires can be entered directly from the EPR or defined as an integral part of a clinical workflow to ensure that all required information is collected. Current processes that include Questionnaires are: order entry, order administration, diagnosis, clinical pathways, and patient assessment. All completed questionnaires are Page 8 available in the EPR for review and can be defined against the patient’s episode of care or an individual order item. Questionnaires can also be used to record results against an order (e.g., a consultation order). These completed questionnaires can be seen as results.

Example: Questionnaires

Custom Development includes a User- Defined Function (UDF) that allows site-specific coding to be added that can be used to:

• Make changes to the database for noncore functionality
• Print labels
• Define barcode formats
• Generate nonstandard internal numbers

Custom Scripts allows site-specific changes to screen functionality, such as making certain fields conditionally mandatory or changing the application that will open a document.

Custom Report Writer and Printing Capabilities includes custom reports that can be defined and produced through Business Objects Crystal Reports. Printing for these reports can be defined to allow production or on-demand printing to a network printer. In addition, the reports can be created in an Adobe PDF or RTF file that can be e-mailed.

 

TrakCare Solution Guide

Previous Page

Table of Contents

Next Page Section 1